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The Soft Skills of Collaboration and The Social Enterprise

27 Sep 2011
digitalassetman
0
KM, Open Knowledge, Social enterprise

Over at the BrainYard, my good friend, Rachel Happe, put together, just recently, a rather interesting and insightful blog post under the heading “Got Culture? Use It To Drive A Successful Social Business” where she comes to confirm what a whole bunch of us have been saying all along for a while now; that for an Enterprise to succeed in living social culture is going to play a key role at the same time that online communities will continue to be the major drivers of social software adoption, both inside and outside of the firewall. However, it won’t be easy. And it won’t take place overnight either. There will always be a good bunch of roadblocks, inhibitors and whatever other issues, like reluctance to change or fear to think and act differently, that would need to be addressed and all of those would be, pretty much, around augmenting your already existing corporate culture and values to address those concerns, as that social transformation continues to happen. The key question would be whether your business is well prepared to invest, heavily enough, in shaping up its own culture to re-adjust and become a truly Social Enterprise.

In that wonderful article Rachel offers some great help and very adequate suggestions on how to get the ball rolling. She eventually comes to talk about the stuff that most folks haven’t considered just yet in any open and transparent collaborative and knowledge sharing environment. The soft skills. Those skills that are hardly taught anymore when you are hired into a company and that, in most cases, are always treated, and considered, as a given. In short, once you joined the companycollaboration is a natural task / activity and, by default, you are pretty good at it. Just like when they handed over your laptop, your mobile phone, your email address and that’s it! Off to work!

Well, it doesn’t work that way. Collaboration has always been a buzzword and a tough challenge to meet up by competing knowledge workers who have been brought up all along with mantra’s like “Knowledge is power” (So why should you share it, right? Sharing your knowledge will relinquish your power, don’t you think?). Nothing to do with social computing tools alone, really. It’s how most of us have been brought up in the corporate world for decades and why, despite all of that time, we still have to come to terms with a truly collaborative and an open knowledge sharing culture whereKnowledge SHARED *is* power. That’s when things do really get interesting!

Continues @ http://www.elsua.net

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