As we enter 2012, here is a perspective on the five key arenas that marketers will grapple with:
Marketing as Mobilization: In a world of Twitter, Facebook, Google + and other social platforms, marketing will increasingly resemble political campaigns with Brands mobilizing and incentivizing their advocates to market to their friends and communities. They will also staff up to quickly address and limit the impact of negative streams of publicity such as complaints before they hurt the brand. The emphasis will be on marketing in real time, providing clear value and recognizing that what people say about a brand is more important than what a brand says about itself. Engaging the “peoples network” will be as, if not more critical than leveraging television, retail and other media networks. To do this many companies will recognize that the key challenge is not to develop a Facebook presence but update the corporate communications, legal and marketing infrastructure of their organizations and those of their partners.
Marketing to a New Mindset: Today, all around the world, people are not just more empowered and informed but they also are far less trusting of business and political organizations, leaders of all sorts and flatulence filled, florid, fancy marketing. They are looking for authenticity, community, value, relevance and simplicity. There is a gaping divide between the rulers and the ruled, between marketers, and customers and between the senior leaders and the rank and file. It is going to be critical to get real and stop repeating old shibboleths or behaving in ways that make so many leaders caricatures of themselves. Get real. Get great. Or you may be forced get out. Personal re-invention critical.
Continues @ http://rishadt.wordpress.com/